Couple scammed out of their satellite TV

A Safford police officer was dispatched to a residence in Safford last Friday regarding a fraud incident. The couple at the residence told the officer that a man had come to their home on January 10, 2020 and told them he was from AT&T. He told them that they were due for a free upgrade on their TV equipment. The couple agreed and the man told them some technicians would come the following day for the installation.

The next day a man and woman came to the residence and installed a different set of TV equipment. The couple described the male as a heavy-set hispanic and the woman as a heavey-set caucasian.

The couple thought that it was suspicious that the installers were not in uniform and were not in a marked AT&T vehicle. Because of their suspicion they wrote down the license plate number of the vehicle.

The newly installed equipment didn’t work so the couple contacted AT&T to have it repaired. An AT&T representative came and looked at the non-functioning equipment and said that it appeared to be fraudulent.

The couple contacted the authorities to document the incident in case of further incidents.