Phoenix, AZ—ADOR’s Customer Care will be offering extended hours to assist individual filers this tax season starting on Monday, March 31.
While normal hours are 8 a.m. to 5 p.m. Monday through Friday, the following are the extended hours to serve our taxpayers:
- Monday-Friday, March 31 through April 4: Call Center hours will be 7 a.m. to 6 p.m.
- Saturday, April 5: Call Center hours will be 8 a.m. to noon.
- Monday-Friday, April 7 through April 11: Call Center hours will be 7 a.m. to 6 p.m.
- Saturday, April 12: Call Center hours will be 8 a.m. to noon.
The Call Center can be reached in the local Phoenix area at: 602-255-3381
or Toll-free (International calls and those from area codes 520 and 928 only): 800-352-4090
Extended hours are not available for business taxpayers, who can receive assistance during normal business hours or general guidance through Live Chat.
